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Testimonials


 

Thanks to all of you who have taken the time and trouble to write to us saying how pleased you are with our products and service. We are now using the trusted third party review company, TrustPilot with the latest live feed of reviews detailed above. Please leave feedback on our products or services - this is very much appreciated as it is helpful to all of our customers. Here are just a few of the complimentary comments we've received directly from some of our satisfied customers.
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"Perfect product, turned up early and after sales care was impeccable too"
Great service thank you, makes our business run so much more easily when dealing with switched on Companies like Sourcewoodfloors. Perfect product, turned up early and after sales care was impeccable too. Will look forward to dealing with them in the future.
Dave Venables, Wildfire Property Ltd, Bristol
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"My builders were so impressed with the quality"
I can’t recommend Source Wood Floors enough as a supplier of the highest quality real wood flooring. They put up with my countless questions before I placed the order and even recommended products that I couldn’t buy on the high street and at unbeatable prices. My builders were so impressed with the quality that they are now going to use Source Wood Floors themselves on all their future projects…thanks so much!
Giles Pearman, Group Enterprises Director, Classic FM Radio
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"The whole transaction from start to finish was Fantastic!"
Thank you so much for the excellent service that your company provided to me. From the sample arriving, the expert advice, to the quality of the flooring, the whole transaction from start to finish was Fantastic!
It all arrived on time as promised and my floor fitter was so impressed with the quality that he will be buying from Source Wood Floors in the future.
Charles, Devon
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"Source Wood Floors have been a great company to deal with"
Corinthia oak lacquered 150mm
Our new oak floor is simply wonderful. The colour, finish and quality is superb and at a very good price.
Source Wood Floors have been a great company to deal with
- most helpful and full of advice. We couldn't be more pleased!
Anne Hallum, Norfolk
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"We wouldn't hesitate to recommend your company"
We are really pleased with the Brittany Oak flooring we ordered from you.
The delivery was really quick which we really appreciated and the quality of the floor was superb. The floor was easy to lay and the finish looks great. We wouldn't hesitate to recommend your company to anybody wanting good quality flooring.
Pete B, Professional floor fitter
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"A superb all round service"
Please can I thank you and can you pass on thanks to your team for the excellent service, quality and price of the goods I ordered. They all arrived safe and well packaged this week. A superb all round service. I will be using you again.
John (from Warrington)
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"Very pleased with the end product"
Brittany oak lacquered
Floor went down very well, took 4 of us untrained floorlayers 3 1/5 days to complete. Some slight milling height differences on odd boards but not a major problem.
General wear and tear no problem as a dance floor. Stilettos’ don’t seem to be a problem but ladies with heels held on by a centre stud have made some unwanted indents. Have told them to check their shoes for damage or protruding metal bits.
Very pleased with the end product. Hope it will be many years before we need to sand off and resurface..
Rob, Staffs
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"The fitter was really impressed by the quality of the wood"
I just wanted to drop you a message to let you know that we fitted our wooden flooring this week and it looks fantastic. The fitter was really impressed by the quality of the wood and mouldings and I've passed your contact details onto him to use if his future customers are looking for something similiar. Thank you very much for all your help.
Mr Thomas (Derbyshire)
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"Thank you for your help and for such good service"
Just to let you know the oak has been delivered and from the one pack we've opened so far it looks great. Thank you for your help and for such good service.
Best Wishes
Mrs Roberts, Wokingham
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"Excellent service"
Received the Tuplex yesterday, thanks very much for the excellent service that you provided.Thank you very much for all your help.
Mr M Young
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"I will not hestitate to use your company again"
I am not one for sending emails when I have received an internet order, but in this case I make an exception. I placed this order by phone on Tuesday morning and it arrived on Wednesday. Thank you for such a good delivery service and being so helpful on the phone. I also appreciate you honouered an out of date offer. I will not hestitate to use your company again.
Lynn M (Herts)
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"I'll be certain to recommend Source to many"
Thanks for a fantastic service. The wood and extras all arrived on time and I am looking forward to seeing the finished results.
Mr Martin
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"This was my first order with Source Wood Floors"
Just thought I would drop you a line to thank you for the prompt delivery of the materials recently ordered. This was my first order with Source Wood Floors and I am impressed by the swift manner in which my order was dealt with and communicated.
Martin G (Warrington)
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"Thanks again for your excellent service"
Order arrived this morning thanks again for your excellent service.
M.Walker (Midlands)
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"We placed our order with Source wood floors because of the fast responses"
I just wanted to let you know we are very pleased with the wood flooring. We placed our order with Source wood floors because of the fast responses.
I have about half down now with the rest going down tomorrow and it looks really great!
K. Amos (Hertfordshire)
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"Our floors look absolutely fantastic!"
I just wanted to say that the Osmo finish on our floors look absolutely fantastic!
Thanks for all your support and great advice throughout.
Susan
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"Many thanks for a great service"
I had been seeking flooring for a property in France and managed to obtain some flooring locally and have had this laid. I cannot thank you enough for the great support you gave me and all the technical advice. If I need accessory products or flooring I would of course contact yourself. Many thanks for a great service.
Helen
Unfinished wooden flooring brought to life
189mm wideboard, square edge profiled engineered oak wood flooring brought to life with stain and finish on site.
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"Thank you, floor looks gorgeous ;-)"
Thank you, floor looks gorgeous ;-)
Louise, Notts
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"Just placed my second order"
Just placed my second order as I was very pleased with previous order. I found the company to be very pleasant and helpful to deal with and would particularly like to thank Peter for his assistance and professional mannerism.
Mr P. Davey, Bristol
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"Our floor was laid quickly and easily, looks great"
The ease of the whole process of buying the floor, arranging for delivery and being able to order all the products required in one place was a godsend. Our floor was laid quickly and easily, looks great, and with the matt oil finish it really suits our old property. Thanks again for your support in making this a successful project!
Susie, Norfolk
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"I am extremely happy with the service I received throughout"
Whilst looking for a specific type of real wood floor, I searched all of the online sites as well as visiting national retail specialists and local specialists, I was disappointed at the lack of product to fit the specification that I wanted. Most of the companies I contacted seemed unable to offer anything outside of their advertised range.
When I eventually found Source Wood Floors online I identified a couple of products in their Tuscan range that closely fitted the specification I was looking for. I requested two samples which arrived promptly. I placed an order which arrived promptly from Norfolk, despite the fact the North East was snowed in. The Tuscan product is now fitted, and I am extremely happy with the service I received throughout, the quality of the product and the installed result.
John Brown, Stockton on Tees
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"My order was dealt with in a manner that appears rare these days"
I wanted to say a huge thank you to you all for the professional way that you approached my order. Despite it's small size, my order was dealt with in a manner that appears rare these days.
Order placed 11:00 Tuesday, package received 07:30 Wednesday (15 mins ago), as we live in a remote area in the countryside I would say that was rather special. Additionally, staff are courteous and have a great telephone manner again in this day and age is hard to come across.
Mike Constable. Ross on Wye
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"looks absolutely lovely and it is really good quality" by Mr Connor of Reading for E101 Eiger Oak Rustic Matt Lacquered
Here are some photos of my new floor, all laid and looking good.The pics don't quite do it justice because the flash wasn't working, but it looks absolutely lovely and it is really good quality.Also I laid it myself which demonstartes how easy it is to do.
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"Your team works well" by Mrs M from Scotland
To the team at source wood floors - "I can only Thank you all, your team works well"
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'Very impressed with all Osmo products I use' by Mrs R from Cornwall for Osmopolyx oil - 'The original hardwax oil' 2.5L
Osmo is particularly good to work with new wood, and protects the wood immediately.I am very impressed with all Osmo products I use on windows and sheds etc.Preparation next time round is very little.Although Osmo is a bit more expensive it is well worth it.
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More efficient than expected by Mr Lawrence of Burgess Hill
I found the ordering on line very easy.Delivery was more efficient than expected, goods arrived a day earlier! Very happy with the quality of timber.
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Very impressed with the products by Patrick Cope of Truro for Sika AT-80 18KG
Delivery was on time and couriers were efficient.First time I have used the product (Sika AT-80), very impressed.
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Excellent service by R Morgan of South Darenth
Everything was easy, excellent service.
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The quality of the timber is very good and wrapped very well. by Jim, Highlands for Solid oak chamfered skirting board - 95mm
I have just received the oak skirting.The quality of the timber and finish is very good and it was wrapped well,Furthermore, it arrived here in the Highlands in just two days!Thanks very much to your team for the professional service.It's rare to get such good service these days.I'm very pleased.
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On my next project I'll be sure to check Source Wood Floors before I order anything by Lloyd McKnight of Northern Ireland
Living in Northern Ireland I usually find a good 'bargin' on the internet only to discover that the delivery costs more than the item I'm buying.Or if the delivery cost is not shown up front I end up receiving an email from them after placing the order to inform me that a) the delivery cost has increased or b) they don't deliver to Northern Ireland.
In saying that, in response to the quick delivery of the flooring sample, the lack of surprise emails, the reasonable delivery charge (given the weight) and the general feeling that you guys would provide a good service, I did go ahead and place an order for some Sika adhesive from yourselves.
And I'm more than pleased to say that the order was fulfilled much quicker and more efficiently than I thought. Thecouriers delivered it yesterday as promised!
So thanks for that, and on my next project I'll be sure to check Source Wood Floors before I order anything.
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Great Service and delivery

Just to say what great service and delivery from yourselves, wish all companies would follow your service 10/10 many thanks.
by Phil Loakes of Shefford
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Superb quality of oak skirting/architrave

Just a quick note to Thank you for the superb quality of the oak skirting/architrave.The joiner has just finished fitting it all and it looks really good. Best wishes..
by Mike Williams of Ripon for Solid oak taurus skirting board - 120mm
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"I am so pleased with this product!" 
I am so pleased with this product!!!! It has brought the grain and character of the wood to life. It has darkened the wood slightly and I would describe it as slightly toasted colour (i.e. toasted bread). I had previously varnished the floor but was so unhappy with it I deciced to sand it and oil it - someone recomendedthis product and said it was easy to maintain. I would thououghlyrecomend it.
by Mel from Wales for Osmopolyx oil - 'The original hardwax oil' 2.5L
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"Thank you very much for your help" 
Thank you very much for your help. All the flooring was laid this weekend. All perfect
by Mrs Henry from Hendon, London for Riviera oak oiled
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"The product looks as good now as it did on the day it was fitted"
I have placed 2 separate orders with you over the past couple of years and have been very impressed with the product and quality of service which can only be described as outstanding.
I have fitted Riviera oak oiled 189mm wide Rustic Oak wooden plank flooring with an oiled finish to both my dining room and lounge and the results look fantastic.
The product is also extremely easy to keep clean and looks as good now as it did on the day it was fitted.
I would recommend the product and your company to anyone who is considering wooden flooring, so much so that i have already recommended the product to friends who ordered from you quite recently after seeing the product in our home.
You may rest assured that if we decide to fit wooden flooring elsewhere in the house we will not even consider looking at any other supplier.
Mr Davey
Bristol
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